|When||Enter your start and destination address, date and time.|
|What||Talixo finds a suitable taxi and the best limousine offers within the categories Economy, Business and First Class. Discounts and Talixo Bonus Points will be displayed immediately. All offers can be booked immediately and without time delay.|
|Who||Specify the passenger details such that the driver can contact the passenger if necessary.|
|Confirm booking||Verify the booking details and select your preferred payment method. By clicking "Confirm Booking" button the booking process is completed.|
|Receive details||You will receive a booking confirmation with all the ride details and the payment PIN via email.|
|Car and contact details||You receive car and contact details of your driver around 30 minutes before the pickup time via email and text message.|
|Driver arrives||An additional notification is sent to you via text message once the driver has arrived at the pickup location.|
|Verify ID & ride||After the driver has verified that you are the right customer, he will drive you to your destination.|
|Authorize payment||At the end of your ride you authorize the payment with your PIN. Payment and billing will take place automatically and be displayed in your Talixo account.|
Changes of your booking or cancelation can be done easily through your Talixo account. While logged in you just go to Bookings and click on the Edit or Cancellation button. Please notice the booking change and cancelation deadlines. Depending on when you change of cancel your booking, additional costs can occur.
This was one of the best experiences I have ever had with a cab company. I had problems at the airport and the driver stayed with me for over an hour and helped me sort everything out. I would recommend this company to anyone. Thank you for such fabulous service!R.M.
Ich möchte mich für den super Service Ihrer Fahrer/in bedanken. Das war Klasse, sehr flexibel und absolut empfehlenswert!M. Vogel, VOGEL Ingenieure
We were very pleased with the service and would happily use it again when we are next in Germany.T. M.