We are currently recruiting a Quality Specialist to join us full-time in our Berlin office.
We're the leading provider for B2B taxi and limousine transfers.We offer our clients an optimized booking process for quality vehicles and excellent drivers, ensured through constant quality assessment and control. We encourage a friendly and inclusive office atmosphere, where you can achieve your potential and grow your skill set.
Was du machen wirst:
- Analyzing quality and service performance of our suppliers
- Executing daily client support including responding to questions/complaints and following up on reported issues
- Coordinating customers and partners retention
- Taking care of quality & product control
Was Sie mitbringen:
- to enjoy working with international clients and are fluent in English and German (corporate language is English)
- to have some experience in customer support
- to be a team player with a positive attitude towards your work
- Willingness to work in a startup-environment
- to be an excellent problem solver
- with exceptional analytical and organizational skills